License and support

One license for all your needs

Contact sales to purchase a production license for the Connect2id server. Licensing is perpetual, per deployed OpenID provider / OAuth 2.0 server as identified by its issuer URL. It allows you to service an unlimited number of end-users and client applications, with the help of our cloud friendly clustering technology that can span multiple regions if necessary.

For your development work and CI pipelines we provide a free Connect2id server license.

To start testing and evaluating the Connect2id server download a copy now. A ready docker image is also available.

Move quickly, with our first class support

Our support is versed in helping customers move quickly through projects and integrations.

The Connect2id server as a product receives non-stop attention to reduce support related interruptions for clients down to zero. The crisp APIs, the readily available documentation, the comprehensive and actionable error messages, all of that is part of our holistic approach to an effective support.

You can also benefit from advance insights into new developments through our involvement in the OpenID Foundation and the IETF working groups where a great deal of the identity and security standards originate.

Overview of the available annual support plans:

Starter Plus Enterprise
Support channels email email email + phone
Complete online docs
Connect2id SDK
Starter open source claims connectors
Starter open source grant handlers
Sample open source plugins
SLA issue reaction time *:
  • Critical
  • Medium
  • Low

  • -
  • -
  • -

  •  4h / 8x5
  •  8h / 8x5
  • 16h / 8x5

  • 2h / 24x7
  • 4h / 8x5 
  • 8h / 8x5 
Dedicated consulting **:
  • Auth connectors
  • Claims connectors
  • Grant handlers
  • Cluster tuning
  • Security architecture
  • Migration assistance

  • 2h
  • 2h

  • 4h
  • 4h
  • 4h

  • 8h
  • 8h
  • 8h
  • 8h
  • 8h
  • 8h
Priority in feature request processing - -

* 8x5 means 9:00h to 17:00h Central European Time (CET) on a business day.

** Additional dedicated consulting can be purchased for each plan.

Contact Connect2id sales to receive a support plan quote.