Licensing and support

Meet all your scaling needs

Purchase a license for the Connect2id server to meet all your integration and scaling needs, present and future. The pricing model is simple -- per Identity Provider / Authorisation Server (issuer URL). You'll benefit from the freedom to service any number of end-users and client applications, to scale your cluster up and down to match demand.

Download a free copy to test and evaluate the Connect2id server, or to develop applications and integrations for it.

To receive a quote contact Connect2id sales.

Move quickly, with our first class support

Our knowledgeable support enables customers to move quickly through projects and integrations. The Connect2id server and all aspects of its delivery receive improvements every day, with the goal bring support related interruptions for customers down to zero. Crisp APIs, comprehensive documentation that leaves no detail hidden, actually useful logs and error messages, all of that is part of our holistic approach to effective support.

Through our involvement in the identity and security standards bodies you will also be able to receive insights into new developments.

Overview of the available annual support plans:

Starter Plus Enterprise
Support channels email email email + phone
Complete online docs
Connect2id SDK
Starter connectors
Starter grant handlers
SLA issue reaction time:
  • Critical
  • Medium
  • Low

-
-
-

 4h / 8x5
 8h / 8x5
16h / 8x5

2h / 24x7
4h / 8x5 
8h / 8x5 
Dedicated consulting *:
  • Auth connectors
  • Claims connectors
  • Grant handlers
  • Cluster tuning
  • Security architecture
  • Migration assistance

2h
2h

4h
4h
4h
4h

8h
8h
8h
8h
8h
8h

* Additional dedicated consulting can be purchased for each plan.

Contact Connect2id sales to receive a support plan quote.